Talk to many companies, on how to approach customer service and most of them say they are trying to make the ’satisfied’ customers. No, we should all be seeking is to have loyal customers.
Research has shown that 65% of customers say they are loyal. You can be happy with this, but should not be! Satisfied [...]
Posts from ‘January, 2010’
Gain Customer Loyalty
Characteristics to be an Effective Entrepreneur
Before a doctor give diagnoses a specific disease, his patient must undergo a series of laboratory tests and evaluations. You must know the history of his patient’s lifestyle and how it affects their current health problem. The results is that in what would be an indication of when a physician gives specific drugs and therapies [...]